Courier Customer Service Clerk

Our client is an Independent Worldwide Logistics Company, offering a global freight, worldwide express, courier, warehousing and storage services. Run by a dedicated freight and logistics team with an unrivalled knowledge of shipping in the Courier and Logistics Sector.
We are now recruiting for a Customer Service Clerk working in the courier side of my clients business based in the Camberley area

Duties and Responsibilities

Taking customer courier bookings
Handling enquiries from customers or clients and responding with follow up queries if required.
Dealing with email requests from clients
Assisting clients with tracking of their freight
All aspects of customer service
Ensuring the systems are up to date with proof of deliveries within the International, Overnight and Sameday divisions.
Chasing agents for proof of deliveries if missing
General administration

Experience required

The successful candidate will have worked in the courier/parcels environment
Possess excellent customer and problem-solving skills.
Excellent IT and customer service skills

Package and Benefits

Circa £30k
Pension
20 days annual leave to start
5 days sick
Christmas bonus